Nityanand Pandey & Ankita Mishra
Shashank Dwivedi was born on 6th of July 1986 in Allahabad. He did his graduation from Allahabad University in 2005 in subjects political science and philosophy. He completed his Master’s in political science in 2007. His Aim was to be in Civil services and to serve the nation. He cleared his UPSC in his first attempt. He is a Deputy Commissioner Admin in Cargo and is contributing to his max for the development of administration department. In an exclusive Interview with India Unbound Magazine, he shared his experience at various postings and his duties as Dy. Commissioner Admin, Air Cargo Complex of Mumbai.
Please tell us about your childhood days and family background and where you were born?
I was born on 6th of July 1986 in Allahabad. My father is still in Govt. service and I also have a younger brother who is a doctor in Bangalore. I got married in 2009 and we have a daughter. Because my father was in government services from before so, he used to get transfer. From 1st to 4th I was in Allahabad then after that my father got transferred to Varanasi so from 5th & 6th I studied there in Sarasvati Vidya Mandir School. I completed my 10+2 from Varanasi UP Board. I did my graduation from Allahabad University in 2005 in subjects political science and philosophy. I completed my Master’s in political science in 2007. My Aim was to join Civil services and as soon as I completed my PG courses I gave UPSC. I cleared UPSC in my first attempt. I am from the 2009 batch
Did you always wanted to become a custom officer?
Not exactly custom officer but, I wanted to be an officer and get into services. As I have seen my father as an administration officer since my childhood so, there was always something in my mind that I have to go into civil services. With that aim, I started and I got selected in UPSC in the level of Indian Governor Service.
In what manner you see this opportunity in your career as a Deputy Commissioner Admin in Cargo?
I joined Cargo office in 22nd June 2016 and I have been assigned the position of Preventive and General Administration of Cargo. In Cargo basically there are 5 Commensurate like Import Commensurate, Export Commensurate, General Commensurate, PPC and I am looking the administrator part of all the five Commensurate.
In what manner you see this opportunity is useful in future?
I feel this is very important and is one of the best place to learn the administration. Sometimes, I feel as a revenue officer we are not so much focused on the administration part we generally, focus in the revenue part. Administration is very important to run any organisation. As a boss, we have to take care of our staff also. Eventually, during my training also I spotted that there is very less module towards administration. So, I think I need to make contribution in this improvement.
Kindly elaborate the most challenging assignment in your career so far?
After joining the service, my first posting was in Bombay Board in May 2011. Till that time, I didn’t make any huge contribution in services. That time I got transferred on the basis of service tax, as a DC in charge of service tax I was given division 4. And I was given the target of ₹5000 cr. Till 2014 I was the only DC of service tax and with limited staff we did a good job. Even though, we didn’t reach our target of ₹5000cr but we made till ₹4000cr with a lot of efforts. Construction and production are the two sectors which are prone to tax implantation. So, these were the most challenging assignments.
Kindly tell us about your achievements so far in various postings?
In Cargo, I was allotted in the Special Addition Duty in the refund section for importers only because while importation of goods there’s a special duty of addition imposition at rate of 4%. Those are again paid back to the importers only on conditions that goods have to be imported on correct sales tax and service tax. Many files are pending and many files have been misplaced and we have to take action for them so along with bosses we are developing a software that will give us the status of all files by alert system.
What is the GST? What are the difference between GST, WAT and tax?
GST refers to Goods and Services; where there is dealing of goods and service comes under central, like service tax. There are a lot of issues because two things have to come together state and central goods and all these taxes will be merged into the GST and all service tax, VAT tax will be vanished only GST will remain. There will be a uniform tax with uniform rate and will be collected by Central government. A threshold limit will be given to state and central for collecting those taxes.
What is the custom Cargo dept. Mumbai, contribution to the govt growth economies?
Last year whatever the target was given we had achieved it and nearly ₹14,000cr have been collected from Mumbai Cargo and definitely, it is contributing the government revenue
What is the modern mode of technology and system to export/import and custom clearance in India?
It’s all about import and export, and in very rare cases we allow the manual filing only if system is not working properly and Cargo isn’t supporting only then we send for manual filing or else 100% all are in system.
What is the difference in custom clearance in India and global cities like USA and Europe or Singapore or other developed countries?
We still have to develop our system along the international customs. As clearance work in Singapore or USA is better but, even we are moving ahead now and developing our systems and surely, we will soon compete with the international nations.
What are the challenges you are facing the most as a deputy commissioner?
I must say that there are a lot of problems with administration and even my staff have faced loads of troubles regarding administration. Infrastructure related issues like; better place to work in peace and a lot of issues related administration.
How the custom control smuggling of gold, drugs and weapons?
Eventually, you are allowed to import anything in India but, they do have a limit. The most cases of smuggling of gold are seen in airports people carry 25kgs gold which are seized. On the basis of information there’s an intelligence group AIU which deals with these smuggling of gold and silver and etc. And AIU is a part of custom so that’s how custom takes care of.
Kindly tell us about export and import; what is it about? What is its benefits to the nation?
It’s simple, the things or goods which comes in India from foreign nation is stated as Importing and goods which goes out from India to other nations is called exporting. And if you see community wise, we have tariff, and chapter headings; each and every item are classified in specific chapters and it has specific duty also.
Discipline is a key role in any organization, how much you rate to custom dept.?
According to me, there should be self-discipline first. And it’s a uniform service so if uniformity is there then, discipline will be there. So, no doubt in customs there is discipline and all the members are highly uniform in all angles.
What are your future aspirations? Who is your role model?
In theory wise, I am very much profound of Swami Vivekananda. In my personal life, I aspire my father a lot; The way he thinks, the way he manages his work and his personal things.
What do you do in your leisure time?
I go for movies and play cricket sometimes. Actually, I was an athlete when I was young so, have lot of interest in sports.
What suggestions would you like to give to new students who aspire to become IAS, IPS, IRS?
First I would like to say that don’t make fun of yourself as well as of your parents. And if you are appearing for UPSC then, you must know what to study and what not to; because there’s a wide syllabus to cover and you cannot waste time to study what is not required. And reading habit is needed the most. Even if you just read and don’t memorise that will be fine but, reading is essential. Instead of 5 books read one single book for five times that will be more effective.
What message would you like to give to Your department members through India Unbound?
Mostly the juniors try to opt for other departments rather than custom so, I would love to advise them that even custom have good opportunities and diversity in it, as hard work is required in every field and is the only key to success.